Invoicing and payment reminders for service businesses

Get paid on time without chasing clients

Dunwell sends your invoices, follows up with polite reminders on the days you choose, and takes card and bank payments. It’s built for agencies, consultants and trades with 1 to 50 people.

14 days free, no card needed. Imports clients and open invoices from QuickBooks, Xero or FreshBooks.

4.8 on Capterra from 612 reviews

F

Fieldnote Studio

Invoice 1042

12 days overdue

Billed to

Dana Ruiz, Halcyon Dental

Brand guidelines, phase 2$3,200.00
Website design, 40% deposit$1,600.00
Total$4,800.00
Due Oct 22Pay $4,800

Outstanding

$12,480

3 open invoices

Reminder sent

Oct 26, 4 days after due

Second reminder sent

Oct 29, invoice PDF attached

Opened by Dana

Nov 3 at 9:14 am

Paid by card, $4,800

Payout arrives Thu, Nov 5

F

Fieldnote Studio

Invoice 1042

12 days overdue

Billed to

Dana Ruiz, Halcyon Dental

Brand guidelines, phase 2$3,200.00
Website design, 40% deposit$1,600.00
Total$4,800.00
Due Oct 22Pay $4,800

Outstanding

$12,480

3 open invoices

Second reminder sent

Oct 29, invoice PDF attached

Opened by Dana

Nov 3 at 9:14 am

Paid by card, $4,800

Payout arrives Thu, Nov 5

11.4

days sooner

Invoices on a Dunwell reminder schedule were paid 11.4 days sooner on average. The figure compares 2,140 accounts’ invoices from January to September 2026 with the same accounts’ invoices in the 12 months before they joined.

Before Dunwell

38.6 days

On a reminder schedule

27.2 days

Average days from invoice date to payment. Median invoice $2,350. Only accounts with at least 10 paid invoices before and after are included.

Reminders go out on the days you choose

Pick the days, edit the wording and choose which clients get which schedule. Reminders send from your own Gmail or Outlook address, so replies land in your inbox, and they stop as soon as a client pays or writes back.

From

Marisol Vega, Fieldnote Studio

To

Dana Ruiz, Halcyon Dental

Invoice 1042 is due on Thursday

Hi Dana, a quick heads-up that invoice 1042 for $4,800.00 is due on Thursday, October 22. You can pay by card or bank transfer from the link below, and the PDF is attached for your records.

View and pay invoice 1042

Marisol

Fieldnote Studio

Step 1 of 6, 3 days before

Heads-up

The heads-up goes to the billing contact three days before the due date. Clients who pay early never get another email.

From

Marisol Vega, Fieldnote Studio

To

Dana Ruiz, Halcyon Dental

Invoice 1042 is due on Thursday

Hi Dana, a quick heads-up that invoice 1042 for $4,800.00 is due on Thursday, October 22. You can pay by card or bank transfer from the link below, and the PDF is attached for your records.

View and pay invoice 1042

Marisol

Fieldnote Studio

Step 1 of 6, 3 days before

Heads-up

The heads-up goes to the billing contact three days before the due date. Clients who pay early never get another email.

What your client sees when they open an invoice

One page with your logo, every open invoice for that client and the ways they can pay. Clients don’t need an account or a password.

Card, Apple Pay and Google Pay

Card, Apple Pay and Google Pay

US cards cost 2.9% + 30¢ per payment.

US cards cost 2.9% + 30¢ per payment.

Bank transfer (ACH)

Bank transfer (ACH)

0.8% per payment, never more than $5.

0.8% per payment, never more than $5.

Every open invoice

Every open invoice

Clients can pay one invoice or all of them at once.

Clients can pay one invoice or all of them at once.

F

Fieldnote Studio

For Halcyon Dental

2 open invoices

Invoice 1042

Due Oct 22, 12 days overdue

$4,800.00

Invoice 1047

Due Nov 19

$1,950.00

Late fee on 1042 (1.5%)

$72.00

Total to pay

$6,822.00

Card

Bank transfer

Pay in 2 monthly parts

Pay $6,822.00

Payments are processed by Stripe. Card details never touch Fieldnote Studio’s systems.

Late fees

Added on the day you choose, at the rate in your terms.

Payment plans

Offer two or three monthly parts on Team and Studio.

Synced to your books

Payments reach QuickBooks or Xero within 15 minutes.

What payments cost

There’s no setup fee and no monthly minimum. Fees come out of each payout, and every payout report lists them line by line.

US cards, Apple Pay and Google Pay

2.9% + 30¢

International cards

Added to the US card rate

+1.5%

ACH bank transfer

US bank accounts only

0.8%, max $5

Checks and cash you mark as paid

No fee

Payouts to your bank

After the payment clears

2 business days

PayPal

We don’t support PayPal

Not available

What payments cost

There’s no setup fee and no monthly minimum. Fees come out of each payout, and every payout report lists them line by line.

US cards, Apple Pay and Google Pay

2.9% + 30¢

International cards

Added to the US card rate

+1.5%

ACH bank transfer

US bank accounts only

0.8%, max $5

Checks and cash you mark as paid

No fee

Payouts to your bank

After the payment clears

2 business days

PayPal

We don’t support PayPal

Not available

Connects to your books and your inbox

Two-way sync with QuickBooks Online and Xero, reminders from your own email address, and alerts in the tools your team already uses.

QB

QuickBooks Online

Every 15 minutes

Customers, invoices and payments sync both ways, so your bookkeeper keeps working in QuickBooks.

X

Xero

Every 15 minutes

Contacts, invoices and payments sync both ways, including partial payments and credit notes.

FB

FreshBooks

One-time import

Clients and open invoices come across once when you switch, with their due dates kept.

G

Gmail and Google Workspace

Live

Reminders send from your own address. A reply from the client pauses that invoice’s reminders.

O

Microsoft Outlook

Live

Reminders send from your Outlook or Microsoft 365 address, with replies in your inbox.

S

Slack

Live

A message in the channel you pick when an invoice is paid or reaches 21 days overdue.

H

HubSpot

Every hour

Companies and deal owners copy into Dunwell as clients, so invoices go to the right contact.

Z

Zapier

Live

Triggers for invoice sent, paid and overdue, for connecting the tools we don’t support directly.

When we started we had $31,000 sitting more than 30 days past due. By June it was under $6,000, and I hadn’t written a single follow-up email myself. The reminders go out in our words, from my address, so clients reply to me like they always did. My one wish is a phone preview in the email editor.

Marisol Vega

Fieldnote Studio

Brand design studio, 6 people, Austin

Team plan since March 2025

We bill in pounds, euros and dollars, and Dunwell handles all three. Bank transfers only work for US clients so far, so our European clients still pay by card.

Owen Hart

Lantern & Co

Video production, 3 people, Leeds, UK

We text the payment link when the job’s done. About half our invoices are paid the same day now, mostly by card before the van leaves.

Dev Raman

Harbor Electric

Electrical contractor, 6 electricians, Tacoma

I run Dunwell for 14 clients from one login. Each setup took about 20 minutes, mostly copying their QuickBooks settings across. Support answered every question I sent the same morning.

Greta Lindahl

Lindahl Bookkeeping

Bookkeeper for 14 small businesses, Duluth

Pricing

Every plan includes unlimited invoices and clients, card and bank payments, and the client payment page. Pay yearly and get two months free.

Solo

For freelancers and owner-operators who send their own invoices.

$18

per month

Billed monthly

1 user

Unlimited invoices and clients

5-step reminder schedule

Card and ACH payments

QuickBooks or Xero sync

Client payment page

For 2 to 5 people

Team

For studios and crews where a few people send invoices.

$36

per month

Billed monthly

Up to 5 users

Everything in Solo

Reminder schedules up to 8 steps

Automatic late fees

Deposits and payment plans

Recurring invoices

Slack alerts

Studio

For larger teams, bookkeepers and anyone billing in more than one currency.

$84

per month

Billed monthly

Up to 15 users

Everything in Team

Invoice approvals

24 currencies

Client statements

Payment page on your own domain

4-hour support replies on weekdays

Solo

For freelancers and owner-operators who send their own invoices.

$18

per month

Billed monthly

1 user

Unlimited invoices and clients

5-step reminder schedule

Card and ACH payments

QuickBooks or Xero sync

Client payment page

For 2 to 5 people

Team

For studios and crews where a few people send invoices.

$36

per month

Billed monthly

Up to 5 users

Everything in Solo

Reminder schedules up to 8 steps

Automatic late fees

Deposits and payment plans

Recurring invoices

Slack alerts

Studio

For larger teams, bookkeepers and anyone billing in more than one currency.

$84

per month

Billed monthly

Up to 15 users

Everything in Team

Invoice approvals

24 currencies

Client statements

Payment page on your own domain

4-hour support replies on weekdays

Prices in US dollars, before sales tax. Payment fees are listed above.

Prices in US dollars, before sales tax. Payment fees are listed above.

Questions before you switch

Something else on your mind? Email hello@dunwell.com and a person from the team replies within one business day.

Will reminders make my clients feel hounded?

The default emails are short and polite, and you can rewrite every one of them. Most customers keep the first late reminder friendly and only mention late fees in the 14-day email. You can also switch reminders off for a client you’d rather call.

Do my clients need an account to pay?

No. They open the link in the email, see every open invoice from you, and pay by card, Apple Pay, Google Pay or bank transfer.

Can I keep using QuickBooks or Xero?

Yes, and most customers do. Customers, invoices and payments sync both ways every 15 minutes, so your bookkeeper keeps working where they already work.

What happens when a client pays part of an invoice?

Dunwell records the payment, updates the balance and keeps reminding them about the rest. If you agreed a payment plan, reminders follow the plan dates instead.

How fast does the money reach my bank?

Two business days after the payment clears. Card payments clear straight away. A bank transfer (ACH) takes 3 to 4 business days to clear first.

Do you send unpaid invoices to collections?

No. After the last reminder Dunwell stops and puts the invoice on your Needs attention list with its full history. What happens next is your call.

Can I cancel at any time?

Yes. Cancel from Settings and you won’t be charged again. You can export every invoice, payment and client as CSV or PDF, and we keep your data for 90 days after you cancel before deleting it.

Start a 14-day trial

Import your clients and open invoices from QuickBooks, Xero or FreshBooks. Reminders start on the schedule you pick, and you can pause any client with one click.

No card needed for the trial. If you leave, export every invoice and payment as CSV or PDF.

No card needed for the trial. If you leave, export every invoice and payment as CSV or PDF.

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